Frequently asked questions
Purchasing an item that helps provide meals for abandoned dogs may leave you with a few questions.
For that reason, we’ve answered all your questions here, including how our feeding operations work and how to track your order.
We’re a small, passionate team that values transparency just as much as helping the dogs we care for. If you can’t find your answer here, feel free to contact us anytime at contact@hope-for-dogs.com.
Shipping & Delivery 🚚
How long does delivery take?
Orders with 3 or more items ship for free within 24–48 hours and typically arrive within 8–15 days. We'll be honest, delivery takes a bit of time — but that's because every order is carefully prepared just for you. We create your unique QR code and personal access code for your Impact Page, and pack everything together before it ships.
You'll receive real-time updates at every step — from order confirmation to delivery. Simply enter your order number and email on the Track Your Order page to follow your package.
Each bracelet is carefully packed by our small team, driven by a big mission. We're working as quickly as possible to deliver your order while helping provide meals to dogs in need.
How will I receive updates about my order?
You’ll receive email updates at every stage of the delivery process:
- ✉️ Order confirmation
- ✉️ Shipping notification with tracking number
- ✉️ Real-time delivery status updates
- ✉️ Delivery confirmation
You can also track your package in real time, using your order number and e-mail, provided on the Track Your Order page.
Do you offer worldwide shipping?
Yes! We ship worldwide, so no matter where you are, you can place an order and help provide meals to abandoned dogs.
Do you charge shipping fees?
Shipping is free when your order totals $60 or more. Orders under $60 will have standard shipping fees applied.
What should I do if my order is delayed?
No worries! Simply contact us at contact@hope-for-dogs.com with your order number, and we’ll quickly check the status of your package and help find a solution.
How Your Purchase Makes A Difference 🐕
How does your purchase help feed dogs?
Every product purchased from Hope For Dogs helps provide meals to abandoned and shelter dogs.
For every item sold, we fund 10 meals for dogs who are living in shelters or struggling to survive on the streets.
Here is how the process works:
1. You place an order
When you purchase a bracelet, necklace, or other item from our store, a portion of that purchase is allocated to our feeding program.
2. We support trusted rescue partners
We work with a small network of trusted rescue groups and volunteers who care for abandoned dogs every day. These partners use the funds to purchase dog food locally where it is needed most.
3. Meals are distributed to the dogs
Our partners distribute the food directly to dogs in shelters and during street feeding rounds.
4. We document the impact
Whenever possible, our partners send us updates and photos from feeding days so we can track the impact together with our community.
To stay transparent, we regularly share feeding updates and photos on our Journal, where you can see how the meals are helping dogs in need.
Thanks to our customers, thousands of meals have already been provided to abandoned dogs.
When you purchase from Hope For Dogs, you're not just buying jewelry — you're helping make sure a dog gets a meal it might not have had otherwise.
How is “one meal” calculated when a bracelet provides 10 meals?
How do the dogs actually receive the food?
The meals are distributed by local rescuers and volunteers who regularly feed dogs in their communities.
These rescuers know the areas where abandoned dogs live and gather — such as near villages, streets, construction sites, or informal shelter areas. During feeding rounds, they bring food directly to these locations so the dogs can eat safely.
Depending on the situation, the food may be given in different ways. For example:
- Food placed in bowls or containers for the dogs to eat safely
- Food handed directly by the rescuer during feeding rounds
- Food placed in feeding tubes in areas where dogs regularly gather
Different feeding methods are sometimes used to make sure the dogs can eat calmly and that the food remains accessible even when volunteers are not present the entire time.
On our websitepage: The Journal, you may see photos or videos of these different feeding moments. These simply show the various ways our partners help ensure the dogs receive their meals.
Your purchase helps support these feeding efforts and makes it possible for rescuers to continue caring for the dogs.
Who are the people feeding the dogs?
The dogs are fed by independent rescuers and volunteers who care for stray dogs in their local communities.
We partner with individuals in regions where large numbers of dogs live on the streets, such as parts of Southeast Asia and other areas where abandoned dogs often struggle to find regular food.
Many of these rescuers dedicate their personal time to feeding dogs, organizing feeding rounds, and caring for animals that would otherwise be left without support. Our role is to help support their existing feeding efforts by helping fund food that they can distribute during their feeding rounds.
Some of the rescuers we work with prefer to remain private. They focus entirely on caring for the dogs and often prefer not to receive public attention or large volumes of messages.
However, some partners are happy to share their work publicly. When that is the case, we include their social media pages so our community can see the people helping dogs on the ground and follow their rescue work.
You may also see photos and videos from feeding moments shared through our blog and updates, showing how these local rescuers help make sure the dogs receive their meals.
More partner stories and feeding updates are shared regularly on our Journal.
How will I see the impact of my purchase?
Transparency is important to us, which is why we regularly share updates from our feeding efforts.
Each month we publish photos and moments captured during feeding rounds carried out by the rescuers and volunteers we support. These updates show dogs receiving meals and provide a glimpse into the work happening on the ground.
You may see:
• Photos from feeding days
• Short updates from our partners
• Moments showing dogs receiving food during feeding rounds
These updates allow our community to see how the meals are being distributed and how their support helps dogs in need.
We share these updates through our Journal, where we regularly post feeding moments, partner stories, and progress from the field.
Occasionally, customers who have placed an order may also receive updates by email, allowing them to see the real-world impact their purchase helped support.
This way, you can stay connected to the real impact your purchase helps create.
How do I know the meals are really being provided?
We understand that transparency is important when supporting any cause.
The meals are provided through independent rescuers and volunteers who carry out feeding rounds in their local communities. These rescuers regularly feed dogs living on the streets or in informal shelter environments.
Whenever possible, our partners document feeding moments through photos and videos during these feeding rounds. These updates allow us to share real moments from the field with our community.
You can see many of these updates in our Journal, where we publish photos, partner stories, and feeding moments captured during these efforts.
As our network of partners grows, we continue working to share more of these updates so our community can stay connected to the impact they help create.
Your Accessories 💎
Can the bracelets be adjusted?
Yes! All bracelets are adjustable and designed to fit comfortably on any wrist size.
How are your accessories crafted?
Each piece is carefully handcrafted for quality and durability, made with attention to detail so you can proudly wear your commitment.
Is it possible to order multiple items?
Absolutely! Many customers choose to order multiple pieces to share with loved ones while increasing their impact. More items mean helping us provide even more meals to abandoned dogs.
Bonus: Shipping is free when you order 3 or more items.
About Hope For Dogs 🏢
Who is Hope For Dogs?
We’re a company based in the United States, dedicated to helping abandoned dogs receive meals around the world.
It all started with a single hungry dog we fed — a moment that changed everything for us. Today, every bracelet, necklace, and pair of earrings exists because of the many stray dogs we encounter on the streets each week in different parts of the world.
Where is Hope For Dogs based?
Hope For Dogs is based in Wyoming, United States. Our team is available Monday to Friday, from 9:00 AM to 6:00 PM (Mountain Time).
Which countries do you help dogs in?
The dogs are fed in regions where stray dog populations are high and where local rescuers are actively caring for them.
We currently support feeding efforts through independent rescuers and volunteers in different parts of the world, including countries such as the Philippines, India, and Thailand, where many dogs live on the streets and struggle to find regular food.
These rescuers know their local communities and organize feeding rounds in the areas where dogs gather, making sure the food reaches the dogs who need it most.
As our network of partners grows, we continue to expand the regions where meals can be provided.
What inspired the creation of Hope For Dogs?
We’ve witnessed it ourselves — abandoned dogs, once beloved pets, left on the streets and forced to search through garbage just to survive another night.
Their eyes reflect stories of hunger, suffering, and neglect.
That’s why we began — driven by a shared urgency to act and to turn despair into hope.
How many dogs have you been able to support?
More than 25,000 people have trusted us to help provide meals to abandoned dogs.
Together, we’ve helped fund over 500,000 meals for dogs in need around the world.
Why We’re Not a Traditional Charity
That’s a fair question — and we believe in being transparent about how our model works.
Hope For Dogs is not a traditional charity. We are a mission-driven company built around a simple idea: using products to help fund meals for abandoned dogs.
Many rescue organizations focus entirely on caring for dogs on the ground — organizing feeding rounds, rescuing animals, and providing daily care. These efforts take enormous time and resources.
Our role is different, but complementary.
Through our products and community, we help support these feeding efforts by helping fund meals that are distributed by trusted rescuers and volunteers.
Our focus is to:
• Design meaningful products that people love to wear and gift
• Build a community of people who care about dogs
• Help sustain feeding efforts through trusted local partners
Every purchase helps support the ongoing work of the rescuers who are feeding dogs in their communities.
At the end of the day, our goal is simple: helping make sure more dogs receive the meals they need.
More than 500,000 meals have already been provided to dogs in need — and we’re just getting started.
Payment & Guarantees 💳
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), along with other secure payment options available at checkout.
Are my payments secure?
Absolutely. All transactions are secure and encrypted, ensuring that your personal and payment information remains protected.
Is there a guarantee?
Yes! We offer a 30-day satisfaction guarantee.
If you’re not happy with your order, you can return your unused item for a full refund. Our goal is to make sure you’re completely satisfied with your purchase.
Can I cancel my order?
Yes! You can cancel your order within 3 hours of purchase, as long as it hasn't been processed yet. Simply reach out to us at contact@hope-for-dogs.com with your order number and we'll take care of it.
If your order has already been processed or fulfilled, we're unable to cancel it. However, you're welcome to return the item once it arrives — just follow our return policy.
Commonly asked Questions ❓
Why choose to buy an accessory instead of donating directly to a charity?
Donating directly to charities is a meaningful way to help animals, and we deeply respect the work many organizations do every day.
However, Hope For Dogs offers another way for dog lovers to contribute.
Many people first discover us while browsing online and notice a bracelet or accessory they like. Once they realize that their purchase also helps provide meals to dogs in need, the purchase takes on a deeper meaning.
In other words, something that started as a simple accessory can also become a way to help.
At the same time, our model allows people to support feeding efforts in a way that naturally fits into their everyday lives.
When someone buys an accessory from Hope For Dogs:
• They receive something meaningful they can wear or gift
• Their purchase helps fund meals for dogs in need
• They become part of a community that cares about animal welfare
For many people, wearing the accessory also becomes a quiet way to express their values and start conversations about helping dogs.
Over time, this community has grown into thousands of supporters who are helping make feeding efforts possible through their purchases.
25,000+ supporters
500,000+ meals provided
Together, this community continues to support the rescuers and volunteers who feed dogs in their local communities.
How much of the money goes toward feeding the dogs?
When you purchase a product from Hope For Dogs, a portion of that purchase is allocated directly to supporting our feeding program.
These funds are used to help purchase dog food through the independent rescuers and volunteers we partner with.
At the same time, like any organization that creates products and runs an online platform, part of the revenue also supports the costs required to operate — such as product production, logistics, website infrastructure, and customer support.
This model allows us to sustainably grow the community and continue supporting feeding efforts over time.
Our goal is simple: helping provide as many meals as possible while maintaining a system that allows the mission to continue long-term.
What if I don’t receive my order?
We’ve got you covered.
If your order doesn’t arrive within the estimated delivery time, simply reach out to our support team and we’ll take immediate action to resolve it.
Depending on your situation, we’ll carefully review what happened and work with you to find the most appropriate solution — whether that means reshipping your order, investigating with the carrier, or providing a suitable resolution.
Your experience matters to us, and we stand behind every order we send.
You can contact us anytime at contact@hope-for-dogs.com, and we typically respond within 24 hours.
Every order helps us provide meals to dogs in need, which is why we always aim to resolve any issue quickly, fairly, and with care.
When you shop with us, there’s zero risk — only the chance to make a real difference for dogs in need.
Can I trust this website?
Absolutely! It’s a wonderful gift for any animal lover.
By giving this accessory, you’re also helping provide 10 meals to dogs in need.
A meaningful gift that truly makes a difference.
We completely understand that shopping online requires trust — especially when your purchase is meant to support a cause.
That’s why we focus on being transparent, responsive, and committed to every customer.
- We provide real customer support and reply within 24-48 hours
- Every order is securely processed and tracked
- We stand behind every order and make sure issues are handled properly
- And most importantly: every purchase contributes to helping dogs in need
If you ever have a question or concern, you can always reach us at contact@hope-for-dogs.com — we’re here to help.
Our goal is not just to sell products, but to build something meaningful and trustworthy for every customer.
How can I reach customer service?
Our team is available Monday to Friday, from 9:00 AM to 6:00 PM (Mountain Time).
Email: contact@hope-for-dogs.com
We aim to reply to all messages within 24–48 hours.
What Happens After This 🌟
What happens once I place an order today?
- Pick the item you love most
- Your order is shipped within 24–48 hours, and you’ll receive a confirmation email
- Every item purchased helps provide 10 meals to dogs in need
- Your order arrives within 8–15 days, with real-time tracking updates
- Each month, we share photos capturing moments from our feeding operations
Will my support truly help dogs in need?
Millions of abandoned dogs are currently struggling to find food on the streets, forced to survive on their own day after day.
For many of them, the next meal is uncertain.
With every item you purchase, 10 meals are provided to dogs in need. It may seem like a small action, but for a hungry dog, it can make all the difference.
Have more questions?
Feel free to contact us at contact@hope-for-dogs.com
We're here to help! ❤️🐕